Privacy Policy

1. Information We Collect

We may collect your name, phone number, email address, billing and shipping addresses, order and appointment details, communication preferences, and other information you provide when you fill out a form, book a service, place an order, subscribe to communications, or claim an offer.

Payments are processed through Stripe. Payment details are submitted to Stripe; we receive information needed to confirm and manage your payment, rather than storing your full card number or security code.

Our website and service providers may also collect technical and usage information, such as browser and device details, pages visited, and website performance data.

2. Use of Information

We use the information we collect to:

• Provide and manage our services, appointments, orders, payments, and deliveries.
• Respond to questions and provide customer support and service updates.
• Send promotional and informational text messages with your consent.
• Improve your experience and our website’s functionality and performance.
• Prevent fraud, protect our services, and meet applicable legal obligations.

3. SMS Communication

We use your phone number and messaging preferences to send texts when you opt in and to honor opt-out requests. Providing a number for an order or appointment does not, by itself, constitute consent to promotional texts. You can withdraw SMS consent by replying STOP. See Terms for message frequency, rates, and help instructions.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with service providers that help operate our website and deliver our services, including payment processing, appointment booking, shipping, hosting, analytics, and customer communications. These providers may use the information only as needed to perform services for us and must protect its confidentiality.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent are not sold or shared for another party’s marketing. We may provide this information to messaging providers solely to deliver and support our messages on our behalf.

We may also disclose information when required by law or when necessary to protect our customers, our rights, or the security of our services.

5. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or electronic storage is completely secure.

We retain personal information only for as long as needed to provide services, maintain necessary transaction and consent records, meet legal obligations, and resolve disputes. Retention periods vary depending on the information and purpose.

6. Your Rights and Choices

You may contact us to request access to, correction of, or deletion of your personal information. Depending on applicable law, additional rights may be available. We may need to verify your identity before fulfilling a request and may retain records where legally required or permitted.

You can withdraw SMS marketing consent at any time by replying STOP. If you receive marketing emails, you can use the unsubscribe link in those emails.

7. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

8. Third-Party Services

Our website links to external services, including Booker for appointment scheduling. Information you provide directly to those services is also subject to their own privacy policies. Please review those policies when using an external service.

9. Changes to This Policy

We may update this Privacy Policy as our services or practices change. Updates will appear here with a revised effective date. Where required, we will provide additional notice or request consent.